October 27, 2020
Uncategorized
Source: ATA
ATA Telehealth Bootcamp Series — Part 2 ‘High Tech and High Touch’
Telehealth Bootcamp Series Part 2 – High Tech and High Touch: Ensuring a Good Experience for Both the Patient and the Provider
While the COVID-19 pandemic has certainly accelerated the adoption of telehealth, for many, the pandemic has provided their first exposure to care delivered in a virtual manner and it’s not an intuitive experience for all.
Our experts provided insight on the importance of considering how a patient experiences a telehealth visit, recommendations on the workflows and best practices that will help them to have a frictionless encounter, and how to make sure you’re taking care of your providers so that the process isn’t frustrating for them as well.
View this post on https://www.americantelemed.org/events/telehealth-bootcamp-series-part-1-where-to-begin/
