Hospitals Use Telemedicine to Minimize Contact With Virus Patients

Hospitals and doctors have a message for patients who want to come in because of fears they might be infected by the novel coronavirus: Try the phone first.

Doctor groups, hospitals and health insurers are increasingly steering people with mild or no symptoms toward initial visits conducted by phone, interactive video or secure messaging. They are also starting to use the technology to care remotely for people with suspected or confirmed cases of Covid-19, the respiratory disease caused by the virus.

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